Power Mac Center Introduces Lowered Service Repair Rates and Enhances Mail-In Repair Service
Power Mac Center’s Apple Authorized
Service Provider commitment to provide genuine and hassle-free premium services
to its customers has leveled up as they introduced lowered service repair rates
and enhanced service offerings.
Customers with Apple devices for repair
can take advantage of the lowered fees for both initial diagnosis and software
repair services, and save up to Php 500.00.
Customers who need to get their iPhone or iPad (iOS) devices fixed can avail of
the Software Repair Services for only Php 800.00, with the fee for initial
diagnosis at a minimum of Php 1,000. Meanwhile, users with Mac and portable
devices can have the software fixed for only Php 2,000.00, with a minimum of
Php 2,500 for the initial diagnosis fee.
The new rates will be available in all
Power Mac Center Service Providers nationwide.
“Power Mac Center is committed to
provide customer-focused service across all channels, be it our retail, training,
and especially our service centers. We value our customers’ trust and always
strive to provide them the best quality of repair from our experienced service
team,” said Joey Alvarez, Power Mac Center Director of Product Management and
Marketing.
Additionally, the premier Apple partner also
now offers enhanced Mail-In Service with its door-to-door option. This means that
customers can have their Apple devices conveniently picked up at their
preferred location and delivered after being repaired.
Customers just have to call the Power Mac
Center Customer Service Hotline at (02) 725-4762 (4PMC) to be guided on the
service process, fees, and documents to settle. Once validated, an accredited
courier will pick up the device and send it to a Service Center. After the
repair process, the accredited courier will
deliver the Apple product back to the customer’s location. This enhanced
service offering is available at all their Service Centers excluding Cagayan de
Oro and Iloilo City.
The Drop Off Option is also still
available. Customers have the option to drop off their Apple devices at the
nearest accredited courier branch after proper phone evaluation. They will then
be notified once the unit is ready for pick up from the original drop-off
point.
For more information
about this new service offering, call the Power Mac Center Hotline at 725-4762
(4PMC) or email serviceupdate@powermaccenter.com (for inquiries) and mailinservice@powermaccenter.com (for Mail-In services).
Clients can also book an appointment by downloading the PMC Service App or
through the Power Mac Center Facebook account at https://bit.ly/2H8MmEC
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