My Home Credit: your loan in your phone
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Credit goes digital with their new loan-monitoring mobile app
Home Credit
Philippines, the fastest growing consumer finance company in the country, has
officially launched their mobile app, My Home Credit. Since its successful pilot launching last
October 2017, the app has reached over 214k installs via Playstore.
This app by
Global Fintech company Home Credit is an effective and innovative way of
servicing their large customer base of over two million clients
nationwide. There is no more need for
paper bills – with the mobile app’s push notifications, they can now check
their due dates and receipts of successful payments.
Think of it as
a digital loan assistant. Home Credit’s
very own mobile app team ensured that from overview of loans, status and modes
of payment, up to notifying them with the successful receipt – every detail
about their loans is in the palm of their hands.
Not only that –
since the Philippines is the fastest growing app market in Southeast Asia, HCPH is
taking advantage of this opportunity to engage with its customers. Imagine having one simple application as a
touchpoint between the company and its customers – convenient, isn’t it?
The app’s
original features include the quick loan and payments overview and schedules,
together with the app messages so customers will never miss a due date.
Recently, the
mobile app team even added a chat feature for customers who prefer non-voice
contact. Now, all they have to wait for
are the online loan application and online payments features!
“Our mobile app team has upcoming
developments lined up this year, which our customers can look forward to. Our
plan for My Home Credit is more than just loan monitoring. Customers can also
participate in promos and contests with great prizes at stake, and we have much
more surprises to keep it exciting for them,” HCPH Chief Product & Marketing
Officer Franchette Cardona shared.
In a country
with the largest number of active social media users, HCPH has also brought its
customer service to a social media level.
And with Filipinos spending plenty of time daily for their online
activities, smartphones have become a good channel to reach them – indeed, Home
Credit is truly focused on its customers.
Home Credit
customers can download the app from Google Playstore for free: https://play.google.com/store/apps/details?id=ph.homecredit.myhomecredit&hl=en.
To learn more
about Home Credit, you may visit www.homecredit.ph.
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