Home Credit cuts approval time in half to just 10 minutes
Keeping true to its promise to continuously
improve its services to the mass market, Home Credit Philippines (HCPH) has now
made its loan processing faster than ever. Instead of the usual average of
twenty minutes of wait time, the company has now shortened the average
processing time to a mere ten minutes. For some customers, the experience is
even much faster, getting their loans approved almost instantly right inside
the store.
This latest development is one of the finance
company’s responses to the growing customers of HCPH. Home Credit, which offers
in-store financing to mobile gadgets and tablets, appliances, e-bikes,
furniture, power tools, sporting goods, and other goods; is continuously eyeing
other commodities and even services to finance to grow its product diversity.
The loan provider now has close to three million
customers, most of which are unbanked or are first-time borrowers. Chief
Product and Marketing Officer Franchette Cardona says this improvement aims to
make the process more seamless for its customers. “One of the goals of Home
Credit Philippines is to provide fast and easy loans. Cutting our processing
time in half will improve the experience for them.”
HCPH’s products cater to consumers that do not
usually have access to financial services—simply put, those that do not have
bank accounts or credit histories. To ensure their financial inclusion, the
process of applying for a Home Credit loan is easy. Simply approach a Home
Credit sales associate at any of their partner stores, complete the application
form, submit two (2) valid IDs, and wait for the application result.
A full list of the accepted IDs is indicated
below:
Primary
ID
-SSS
-UMID
-Driver’s License
-Valid Passport
-PRC
-Voter’s ID
Secondary
ID
-Bank account statement
-Brgy. Certificate/Clearance
-Certificate of Employment
-Credit/Saving Card
-Company ID
-Electric bill
-Mobile phone bill
-Water bill
-PAGIBIG/HDMF ID
-PhilHealth Card
-Phone bill
-Postal ID
-Remittance Slip
-Salary Slip
-TIN ID
-NBI Clearance
2017 is considered a landmark year for the
company after it grew its customer base from one to two million in six months.
This year, the in-store finance provider remains steady in surpassing its
numbers, and is expected to reach the three million-customer mark very soon.
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