BPO company [24]7.ai recognized for Hiring PWDs
BPO company [24]7.ai
has proven that there is room for Persons with Disability in the corporate
world, prompting Unilab Foundation to recognize the company as one of its
industry partners for inclusive employment through Project Inclusion.
Ceremonies were held for the partners at the Bayanihan Center in Pasig City,
with [24]7.ai Recruitment Director Me-Ann Batallones receiving the recognition
on behalf of the company.
Project Inclusion
encourages employers in the Philippines to broaden perspectives toward inclusive
workplace environments by hiring Persons with Disability. The program believes
that Persons with Disability have what it takes to contribute to every
company’s growth, just like any other regular employee.
This year, [24]7.ai
hired candidates who are Deaf and hard of hearing to become Customer Service
Representatives of the company’s email support account. Internships were also
offered for the Finance and Recruitment departments. The candidates were hired
based on their capabilities, including English communication, customer service,
and computer skills. These are the same criteria that the company employ upon
all applicants.
“We continuously
challenge ourselves to come up with disruptive innovations that could
potentially help us reach our goals,” said Me-Ann Batallones. “We want to
challenge the status quo and contribute in ending the stigma for Persons with
Disability because we believe in their skills and also because we know how much
they can contribute to society.”
Known globally for its
intent-driven customer engagement solutions, the Philippines office opened
these opportunities in partnership with Persons with Disability-related
organizations like Unilab Foundation, De La Salle College of St. Benilde –
School of Deaf Education and Applied Studies, and Hand and Heart. They took on
the task of assisting the company in screening and preparing the new PWD
employees, focusing on culture and communication, as well as computer training.
Established in the
Philippines in 2006, [24]7.ai now has more than 5,000 employees in the
Philippines, with presence in key areas including Ortigas, Makati, Bonifacio
Global City, and Cebu.
0 comments